BlackBerry Torch 9800 - Synchronizing contacts

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Synchronizing contacts

About synchronization

The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and

memos) between a subscriber's BlackBerry® smartphone and the email application on their computer over the wireless

network.
The wireless email reconciliation feature is designed to reconcile email between the subscriber's smartphone and the email

application on their computer over the wireless network. When a subscriber files or deletes email messages on their

smartphone, these email message should be filed or deleted in their email application. Likewise, any changes that they make to

email message in the email application on their computer should be reflected on the smartphone.
In rare cases, if a smartphone does not recognize fields in a contact, calendar entry, or email account, some data or email

cannot be synchronized or reconciled.
If wireless data synchronization or wireless email reconciliation is not available on the smartphone or if the subscriber turned

off these features, the subscriber can use the synchronization tool of the BlackBerry® Desktop Software to synchronize their

organizer data and email. For more information, see the Help in the BlackBerry Desktop Software.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you

update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your

device is lost, stolen, or corrupted by an unforeseen issue.

Synchronize organizer data over the wireless network

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you

update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your

device is lost, stolen, or corrupted by an unforeseen issue.

1. In the Contacts application, Calendar application, Tasks application, or MemoPad, press the

key > Options.

2. If necessary, click a calendar or contact list.
3. Select the Wireless Synchronization check box.
4. Press the

key > Save.

If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Software to

synchronize calendar data. For more information, see the Help in the BlackBerry Desktop Software.

Related topics

Some characters in calendar entries do not appear correctly after synchronization, 179

About synchronization conflicts, 86

User Guide

Contacts

184

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About backing up and restoring device data

If you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerry

device data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the backup and restore

tool of the BlackBerry Desktop Software. For more information, see the Help in the BlackBerry Desktop Software.
If your email account uses a BlackBerry® Enterprise Server, you might be able to restore synchronized organizer data to your

device over the wireless network. To restore synchronized organizer data over the wireless network, you must have an

activation password. For more information, contact your administrator.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you

update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your

device is lost, stolen, or corrupted by an unforeseen issue.

About synchronization conflicts

A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry® device and in

the email application on your computer.
If you reconcile your email using wireless email reconciliation, on your device, you can set whether the email on your device or

the email on your computer takes precedence when an email reconciliation conflict occurs.
If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes

precedence over the organizer data on your device when a data synchronization conflict occurs.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you

update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your

device is lost, stolen, or corrupted by an unforeseen issue.

Related topics

Synchronize organizer data over the wireless network, 175

Some characters in calendar entries do not appear correctly after synchronization, 179

User Guide

Contacts

185

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Manage data synchronization conflicts

You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data
synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the
BlackBerry® Desktop Software. For more information about managing conflicts that occur during organizer data
synchronization, see the Help in the BlackBerry Desktop Software.